Service und Beratung

Flexible, user-friendly and always solution-oriented

We sell Aida because it is an extremely user-friendly software that allows us to offer our customers POS or hotel software that is tailored to their needs.

No 0815 or one-size-fits-all, but exactly what you need in your business.

  • Uncomplicated service
    We are always easy to reach and take care of your concerns promptly.

  • Detailed advice
    We know our way around the hotel and catering industry and know what is important.

Fair price-performance ratio

Aida remains affordable and is the best solution for small and medium-sized companies thanks to its high level of customizability.

Implementation of new functions

We always respond promptly to customer requests and implement new functions in Aida in a solution-oriented manner. We are adaptable and respond to changing customer needs.

Open communication

Our aim is to work with you and your team to find the right solution for you. Transparent and open communication is central to this and a matter of course for us.

After installing the software

Support packages

Once Aida has been installed in your company, our collaboration continues. You choose how this should look.

We offer you different packages, depending on the

Supplement to existing maintenance contract

360 minutes

CHF 850 / year (instead of CHF 936)
CHF 850 / year
(instead of CHF 936)

Simple solution for simple concerns

  • Additional 360 minutes of support: customizing lists, creating categories – you can confidently hand this over!

  • Valid for 12 months and can be taken out at any time.

Supplement to existing maintenance contract

720 minutes

CHF 1’500 / year (instead of CHF 1’872)
CHF 1’500 / year
(instead of CHF 1’872)

More relief for you and your business

  • An additional 720 minutes of support: customizing lists, creating categories – you can confidently hand this over!

  • Valid for 12 months and can be taken out at any time.

Supplement to existing update contract

Support light AIDA.Touch

CHF 500 / year
CHF 500 / year

Treat yourself to quick and uncomplicated help

  • Telephone and electronic information service for brief requests (max. 10 minutes) regarding the licensed software during normal office hours.

  • Additional 240 minutes of support.

  • Valid for 12 months and can be taken out at any time.

Supplement to existing update contract

Support professional AIDA.Touch

CHF 1’090 / year
(instead of CHF 1’248)
CHF 1’090 / year (instead of CHF 1’248)

Lack of time? Then this comprehensive support is just right for you!

  • Telephone and electronic information service for brief requests (max. 10 minutes) regarding the licensed software during normal office hours.

  • Additional 480 minutes of support – Goodbye to entering articles and editing layouts!

  • Valid for 12 months and can be taken out at any time.

Order form support package

Requested support package: *

Ticketing, instructions & documentation

Aida support portal

In the Aida support portal you will find the Aida documentation, instructions and the option to open a support ticket.