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djm acquired by MR Digital

djm acquired by MR Digital2026-02-19T17:31:46+01:00
  • Same software – new faces

MR Digital takes over djm.

Samuel Meier and Serge Rothenbühler take over the license business of AIDA Software from the previous licensor djm.gmbh as of 01.01.2025.

  • Same software – new faces

MR Digital
takes over djm

Samuel Meier and Serge Rothenbühler take over the license business of AIDA Software from the previous licensor djm.gmbh as of 01.01.2025.

For hoteliers

Hotel software

For restaurateurs

Cash register software

For questions

Support & advice

The next generation takes over

AIDA’s future is secured

After four years of successful collaboration, Samuel Meier and his business partner Serge Rothenbühler take over djm.gmbh with their MR Digital GmbH.

The previous owner, Daniel J. Müller, is retiring and has found an ideal successor in MR Digital. Samuel Meier is already well known to djm. customers as a reliable contact for support.

The takeover of the AIDA licensing business by MR Digital GmbH ensures that the AIDA software will continue to be developed and supported to the usual high quality.

Takeover of all maintenance contracts

Maintenance contracts concluded with djm.gmbh are taken over by MR Digital 1:1, seamlessly and at no extra cost.

The only thing that changes is your contact person.

New communication channels

You can now reach AIDA support via the following channels:

+41 56 450 12 12
info@mrdigital.ch

24h hotline:
0900 00 12 12 (4.90/min)

Improved support

Support requests reach us at MR Digital directly and without detours.

Samuel, Nutchanon or Ina will take care of your request immediately.

Samuel Meier Serge Rothenbuehler

MR Digital – your partner

Former hotel manager Samuel Meier and project manager Serge Rothenbühler have made it their mission to accompany hoteliers and restaurateurs into the digital future.

  • Personal cooperation
    We are personally available and committed to you.

  • Proactive support
    We don’t wait until there’s a fire. We think ahead and act proactively.

Frequently asked questions

Do you have a question? We have compiled our FAQs here in the hope that you will find your answer here. If not, don’t hesitate to contact us.

What services are included in the maintenance contract?2026-02-19T18:09:19+01:00

Cost transparency is important to us.

We want you to know exactly where you stand. Our technical support is there for you – fast, uncomplicated and without hidden costs. At the same time, you should also know which services go beyond this and are charged separately.

This is included in the maintenance contract:

  • Short requests with a processing time of up to 12 minutes – free of charge
  • Around 240 minutes of support time per year
  • Technical issues relating to the system itself (e.g. interfaces)

This is not included:

Anything that requires a little more time or effort is charged separately – for example:

  • Customization of logos, letterheads, footers or templates (invoices, e-mails, letters)
  • Changes to QRP lists (e.g. daily guest lists, arrival lists) and setting up or training these lists
  • Entering and changing seasons, prices or room categories including channel mappings
  • Transfer to new PCs/servers and configuration of hardware (e.g. printers)
  • Import guest data from Excel files
  • Control during financial audits and troubleshooting
  • Problems with external partners or interfaces

In short: minor adjustments and technical support are covered – everything beyond that is an additional service.

How do you go about analyzing our operating processes?2026-02-19T18:09:19+01:00

Before installation, we hold a meeting to discuss the configuration. This provides us with the necessary information on the current processes and we also discuss optimizations directly. This then goes hand in hand with the installation of the software and employee training. We work iteratively and thus continuously improve the processes in collaboration with you.

What is the difference between Aida.Touch for retail and for gastronomy?2026-02-19T18:09:19+01:00

The biggest difference is the checkout interface. In retail, no table numbers are used so that customers can be served efficiently. In gastronomy, the start interface is the table plan. As both variants are part of the same software, we can configure each workstation individually to meet the requirements. This means that even a restaurant with a self-service and a served section can be perfectly covered.

iPhone or Android, does that matter for Aida.Touch Go?2026-02-19T18:09:29+01:00

Yes, Aida.Touch GO currently only runs on devices with at least Android 10.

Mac or Windows, does it matter?2026-02-19T18:09:29+01:00

The software only works on a Windows environment.

What are the system requirements for Aida?2026-02-19T18:09:29+01:00

We recommend the following system requirements for Aida.X and Aida.Touch:

  • Client: Intel I7, 8GB RAM
  • Server: Intel I7, 16GB RAM, uninterruptible power supply (UPS)
  • Windows 10 or higher
  • Microsoft .Net Framework 4.8 or higher
  • Microsoft SQL Server 2019 Standard Edition or higher

The following minimum system requirements are necessary:

  • Client: Intel I3, 2GB RAM
  • Server: Intel I3, 4GB RAM
  • Windows 8. or higher
  • Microsoft .Net Framework 4.8 or higher
  • Microsoft SQL Server 2019 Express Edition or higher
How quickly can you be on site and is that even necessary in the event of technical problems?2026-02-19T18:09:30+01:00

The Aida products are very stable and on-site deployment is not necessary. We can provide the necessary support quickly and efficiently from our office.

If a hardware component causes problems, we can send it to you pre-configured by express delivery or we can bring it to you personally.

Which languages are supported by Aida?2026-02-19T18:09:30+01:00

Aida supports German, French, English, Italian and Dutch.

What languages do you speak?2026-02-19T18:09:29+01:00

We speak German, French and English.

How does an installation work?2026-02-19T18:09:29+01:00

After ordering, you will receive a form which you fill in with all the necessary data.

Are there any costs for the demo?2026-02-19T18:09:29+01:00

No, we will be happy to show you the software without obligation.

How does a demo work?2026-02-19T18:09:29+01:00

We can either arrange a demo online via Teams or we can come to your company. Not only will you get to know the software, but we will also get to know each other personally. Our understanding of your business is essential for the success of the project implementation or introduction of new software.

Why are there no prices here?2026-02-19T18:09:29+01:00

The installation costs vary depending on the size and complexity of the business, the desired additional modules and interfaces.

The costs for the basic license are CHF 2,200.00 for 10 rooms and CHF 1,000.00 for each additional block of 10 rooms.

We will be happy to provide you with a personal offer tailored to your needs.

How big/small does my company have to be for Aida to be right for me?2026-02-19T18:09:34+01:00

There is no upper or lower limit for the number of rooms. Aida can be used from just a few rooms to over 100 rooms.

Businesses with a wellness area or banquet facilities are also suitable for Aida.

Which companies are suitable for Aida?2026-02-19T18:09:34+01:00

Any business that wants to use the digital possibilities to reduce the workload in the hotel, spa/wellness and restaurant at a reasonable price.

Request a demo for your company now. We look forward to hearing from you!

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MR Digital GmbH
Im Römerquartier 5, 4800 Zofingen

info@mrdigital.ch

+41 56 450 12 12 (German)
+41 22 570 62 62 (French)

24h hotline: 0900 00 12 12 (4.90/min)

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